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The Abbott Nurse Advisor Service is dedicated to listening to and understanding the needs of the people we support. We are committed to offering a responsive and flexible patient focused service, delivering this service efficiently, with care and compassion.

Our aim is to provide a high standard of clinical care together with a high-quality service ensuring we meet the individual needs of the community we serve.

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We work in partnership with our colleagues in the NHS to provide a well-managed and integrated service to all patients and their parents or carers. In 2022 the support our Abbott Nurse Advisors provide resulted in:
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61,000+ significantpatient/HCP contacts

The discharge training ofpatients within 1 working day ofreferral in 87% of cases

Troubleshoot visits takingplace on the same day ofreferral in 80% of cases*

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We will continue to strive to achieve excellent patient experiences and outcomes whilst giving parents and carers confidence and peace of mind.

*80% of visits offered on the same day of referral (others were non-urgent or advance referrals).

April 2023 | UK-N/A-2300178

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