Powder Formula: To learn more and to find out if your product is part of the recall, please contact us at canada.nutrition@abbott.com or click here. We are doing our very best to support our valued customers, please expect a higher than usual wait time. Thank you for your understanding.

  • Nutrition

7-day Services for Health Care Professionals

1-866-767-7411, option 1
Monday to Friday from 8 a.m. to 6 p.m. and on weekends from 10 a.m. to 4 p.m. ET
Fax: 514-832-7871
Email: canada.nutrition@abbott.com

Product Information for Consumers

For questions related to nutritional products, your patients can contact our team of product specialists and registered dietitians.


Abbott offers free loyalty program registrations which include discount offers, samples, or equivalent value coupons as well as support and advice.

Pediatric nutritional products:
Similac® Club: 1-877-SIMILAC ( 1-877-746-4522 ) or similac.ca
Pediasure® Club: pediasure.ca

Adult nutritional products:
Ensure® Club: 1-877-ENSURE1 ( 1-877-367-8731 ) or ensure.ca
Glucerna® Club: 1-855-GLU-CLUB ( 1-855-458-2582 ) or glucerna.ca

Mailing Address

Abbott Laboratories Co.
8625 Trans-Canada Highway
Saint-Laurent, Québec H4S 1Z6

Telephone: 514-832-7000
† Not meant to replace health care professional advice.

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